Freddy AI
by Freshworks·Support — SMB AI
What it does
AI agents across Freshdesk and Freshsales.
Roles it maps to
In SuperOrgs, this agent slots into your org chart against the roles it augments or replaces:
Customer Support SpecialistSMB Account Executive
Track Freddy AI alongside your whole workforce
SuperOrgs gives you one inventory of every agent like this — its cost, its data access, and the role it plays — next to your human team.