Horizon AI
by Gainsight·CS — Copilot
What it does
CSM copilot surfacing churn risk and expansion.
Roles it maps to
In SuperOrgs, this agent slots into your org chart against the roles it augments or replaces:
Director of Customer Success, EnterpriseEnterprise Customer Success ManagerSVP of Customer SuccessStrategic Customer Success ManagerVP of Customer Success
Track Horizon AI alongside your whole workforce
SuperOrgs gives you one inventory of every agent like this — its cost, its data access, and the role it plays — next to your human team.